Legal and governance
Privacy and data protection policy
Version 1.0 · Effective 04/08/2026
1. DATA CONTROLLER
Celestium Soft, company/tax identification 0000000000001, located at SColumbia, US, is the controller of personal data collected through this website. Privacy contact: privacidad@celestiumsoft.com.
2. DATA WE PROCESS
We may process identity and contact data, information voluntarily entered in forms, cookie preferences, technical security logs and data required to handle rights requests. Public forms do not request special-category data.
3. PURPOSES AND LAWFUL BASES
We use data to answer inquiries, prepare proposals, provide requested services, protect the website, prevent abuse, comply with legal obligations and manage data protection requests. Where processing relies on consent, consent may be withdrawn without affecting prior lawfulness. Data strictly required for security and operation is processed under legitimate interests, legal obligations or pre-contractual steps, as applicable.
4. RECIPIENTS AND PROCESSORS
Data may be processed by hosting, email, support, security and analytics providers acting under appropriate instructions and contracts. Personal data is not sold. International transfers, if any, require a valid basis and applicable safeguards.
5. RETENTION
Contact messages are retained for the period defined in the internal policy or while a legitimate relationship or need exists. Security and audit records are retained according to their purpose, risks and obligations. At the end of the period, data is securely deleted, restricted or anonymized.
6. RIGHTS
Individuals may request access, rectification, update, deletion, objection, restriction, portability, information or withdrawal of consent where applicable. Requests may be submitted through the website rights form or to privacidad@celestiumsoft.com. Identity will be verified before information is disclosed or modified.
7. SECURITY
We apply organizational and technical safeguards proportionate to risk, including role-based access, encrypted communications, strong passwords, audit logging, backups, vulnerability management and incident response.
8. CHILDREN
The general services on this website are not directed to children. Projects involving children's data are subject to enhanced controls and required authorizations.
9. CHANGES
This policy may be updated due to legal, operational or technology changes. The current version and effective date are published on this page.
10. AUTHORITY
Individuals may lodge a complaint with the competent data protection authority without prejudice to other available remedies.
Celestium Soft, company/tax identification 0000000000001, located at SColumbia, US, is the controller of personal data collected through this website. Privacy contact: privacidad@celestiumsoft.com.
2. DATA WE PROCESS
We may process identity and contact data, information voluntarily entered in forms, cookie preferences, technical security logs and data required to handle rights requests. Public forms do not request special-category data.
3. PURPOSES AND LAWFUL BASES
We use data to answer inquiries, prepare proposals, provide requested services, protect the website, prevent abuse, comply with legal obligations and manage data protection requests. Where processing relies on consent, consent may be withdrawn without affecting prior lawfulness. Data strictly required for security and operation is processed under legitimate interests, legal obligations or pre-contractual steps, as applicable.
4. RECIPIENTS AND PROCESSORS
Data may be processed by hosting, email, support, security and analytics providers acting under appropriate instructions and contracts. Personal data is not sold. International transfers, if any, require a valid basis and applicable safeguards.
5. RETENTION
Contact messages are retained for the period defined in the internal policy or while a legitimate relationship or need exists. Security and audit records are retained according to their purpose, risks and obligations. At the end of the period, data is securely deleted, restricted or anonymized.
6. RIGHTS
Individuals may request access, rectification, update, deletion, objection, restriction, portability, information or withdrawal of consent where applicable. Requests may be submitted through the website rights form or to privacidad@celestiumsoft.com. Identity will be verified before information is disclosed or modified.
7. SECURITY
We apply organizational and technical safeguards proportionate to risk, including role-based access, encrypted communications, strong passwords, audit logging, backups, vulnerability management and incident response.
8. CHILDREN
The general services on this website are not directed to children. Projects involving children's data are subject to enhanced controls and required authorizations.
9. CHANGES
This policy may be updated due to legal, operational or technology changes. The current version and effective date are published on this page.
10. AUTHORITY
Individuals may lodge a complaint with the competent data protection authority without prejudice to other available remedies.